RoguePetScience.com Return & Refund Policies

\We are committed to a NO BS policy when it comes to refunds. We will have questions to ask about your experience, but this will not hold up any refund

Website Return Policy

Refunds are processed Monday-Friday between the hours of 9am and 5pm CST. We try to process all refunds within 24 to 48 hours of the time we are opened following the refund request. Please email info@roguepetscience.com for further assistance or to follow up on a refund request .

No need to return or ship back opened product. Please share it with a friend who may have better success with the product or dispose of the product accordingly. Unique situations may occur and will be handled on a case by case issue.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

3rd Party Reselling Sites: Amazon, Chewy, Walmart.com

Refunding of purchases through these selling sites is handled by the site directly. Rogue is not responsible or capable of refunding transactions via 3rd party sites.

Damage During Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made with 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.